Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, you may return eligible items under the conditions outlined below.
Eligibility for Returns
You may return Goods within 14 days from the date of purchase or the date of receipt, whichever is later, provided the following conditions are met:
- The Goods were not custom-made or manufactured to your specifications (bespoke items are non-returnable and non-refundable).
- The Goods are undamaged, unused, and in resalable condition.
- The Goods have not been altered in any way.
Restocking Fee
Please note that a restocking charge of up to 25% of the returned Goods' value may apply at the Seller’s discretion.
Refunds
Once your return is received and accepted:
- Your refund will be processed within 14 days.
- Refunds will be issued to the original payment method used at checkout.
Non-Returnable Items
- Goods made to order or customised to your specifications.
If you have any questions about returning an item or whether your item is eligible for return, please contact us before sending it back.
☎️ Need Help?
Call us on 01482 755 553 or email info@cut‑2‑size.co.uk. We recommend calling ahead if you're collecting an order.
Free collection & UK delivery over £250.
